Policy

Our Commitments to Ethics, Equity, and Peer-Led Care

At Peer2Peer Recovery, transparency and trust guide everything we do. Below you’ll find our core policies and commitments that shape how we serve — with integrity, equity, and peer leadership at the center.

A young adult woman helps a senior man by carrying a crate of fresh vegetables indoors, symbolizing care and support.

Code of Ethics

Peer2Peer Recovery’s Code of Ethics outlines the principles and conduct that guide our team in delivering compassionate, respectful, and culturally inclusive recovery support grounded in integrity, accountability, and client empowerment.

Grievance Policy and Procedure

Our Grievance Policy ensures a fair, confidential, and respectful process for individuals to voice concerns about services, conduct, or practices—protecting the right to speak up without fear and committing to timely, transparent resolution.

Non-Discrimination Policy

Peer2Peer Recovery’s Non-Discrimination Policy affirms our commitment to fostering a respectful, inclusive, and equitable environment where all individuals are treated with dignity—setting clear expectations for staff and volunteers to uphold zero tolerance for discrimination, harassment, or exclusion in any form.

Confidentiality Agreement

Confidentiality Agreement outlines the vital responsibility of safeguarding all client and organizational information—ensuring that staff and volunteers uphold privacy, trust, and legal standards at every level of service, both during and beyond their time with the organization.

Privacy Policy Acknowledgment Agreement

Privacy Policy Acknowledgment affirms each team member’s duty to protect client confidentiality and organizational data through secure practices, authorized access, and responsible handling—ensuring trust, legal compliance, and ethical care remain central to everything we do.